Course Privacy Policy

At Baloch Media Hub, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you enrol in and participate in our courses.

Effective Date: Jan 20, 2025

1. Information We Collect

When you sign up for a course with Baloch Media Hub, we collect the following personal information:

  • Name: To identify you and personalise your experience.
  • Email Address: For communication about the course, updates, and other related information.
  • Phone Number (if provided): For customer support and notifications.
  • Payment Information: For processing course fees (handled securely through payment providers).
  • Course Progress and Assignments: To track your progress and provide feedback.

2. How We Use Your Information

We use the information we collect to:

  • Provide Course Access: To grant you access to the course materials and content.
  • Improve Services: To enhance our courses based on your feedback and usage patterns.
  • Communication: To send course updates, assignments, announcements, and promotional information (you can opt-out of promotional emails at any time).
  • Support: To assist you with any issues related to the course, payment, or other inquiries.

3. How We Protect Your Data

We take appropriate measures to ensure that your personal information is kept safe. This includes using secure servers and encryption methods during payment transactions. Access to your data is restricted to authorised personnel only.

4. Data Retention

We retain your personal information only as long as necessary to provide you with access to the course and related services. Once you have completed the course, your data will be stored for record-keeping purposes or removed upon your request.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share data with third-party companies that assist us in delivering the course (such as payment processors or hosting services), but they are obligated to use your data only for the services we provide.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any incorrect or incomplete data.
  • Deletion: Request deletion of your personal information, subject to any legal obligations we may have.

To exercise any of these rights, please contact us at hello@balochmediahub.com.

7. Cookies

Our website uses cookies to enhance your experience and collect usage data for analytics. By using our site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or services. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

9. Contact Us

If you have any questions or concerns about how we handle your personal information, please contact us:

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Help Desk, Baloch Media Hub